WhatsApp/Wechat:+86-15505929090

FAQ

Q

Q:Where are your factory and company located?

A:Our company is located in Xiamen City ,Fujian, China. And our factory located in Nanan Shuitou Town , You can visit us from your country to Xiamen international airport ! It takes around 15-30 minutes by car from Airport to our office and factory,It’s our honor if you have time visiting us.

Q

Q: Is jinhan stone product manufacturer?

A: We are A professional stone product manufacturer integrating mines, foreign Marble wastes and factories, such as Vemont Grey,Roman Ice Grey,Victoria Fall,Fantastic Spring Grey,Black Ice Flower,Black Storm Marble and other Marble products. With competitive price and good service, we enjoy A good advantage.

Q

Q: How to start our business with your company?

A:Choose what you like to contact us by phone or email, and offer the price as soon as possible.Please tell us the details of your favorite products, including size, color and quantity. We will have experienced staff to serve you!

Q

Is your stone real and why is it so inexpensive?

A:Genuine stone, produced from the natural rock and are first quality. We are able to sell at such low prices because our material get from quarry directly, and the factory is opened nearly the quarry, also cheaper china salary.

STONE Q&A

Who should I contact for product questions?

For the quality problem, please take the pictures of the problem at first time, and reflect this issue with our sales. We will be properly handled, if necessary, we will do up, redo, and even refund.

Where is your main sale market worldwide?

Our products are highly level products, are mainly sold to USA, Canada, European country such as Germany ,UK, Spain, Porgual France, and other countries etc., total 60 countries and area now

How to contact our company ?

Sales & Support: (Any enquiry ,pls send this two email to us first) EMAIL : [email protected] (Note: Upon receipt of your email, we would have some Professional Staffs response you ASAP)

How do you get the goods to the cities you need?

We have some good shipping partner help you take the cargos from our country to your Inland port or Sea port or Jobsites or Warehouses!

THE Q&A

Which forms of payment do you accept?

We accept TT, and LC TT (wire Transfer)— 30%own upon signing contract, 70% paid before shipping Also accept irrevocable L/C at sight Western Union,Paypal or Credit Card is also acceptable.Please contact us for more details. About Paypal: Online Payment, Merchant Account – PayPal PayPal is the safer, easier way to make an online payment or set up a merchant account. www.paypal.com

How long will it take to reach the goods?

Please email us or call us during working hours to respond to any information you want immediately.

How can I be guaranteed of the cargo quality?

JINHAN Quality Idea: 1% quality defect is user 100% disaster, we have a perfect quality control system. We have an experienced QC team with more than 25 people. They will carefully detect the stone quality and specification piece by piece, monitoring every production process until packaging is complete, to ensure product safety into the container.

In US market Why choose us?

Since 2005, it has a rich manufacturing industry and now has 3 (JINHAN,JINYUAN,AIPEI KESI) factories producing marble and quartz stone stones with 10 years of export experience.